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WORDEN: Technical Support Area

Welcome to the Worden Online Support. Click the link below for live Chat Support during business hours. You may also email, call, or mail us for prompt resolution of any support issues. Support emails are typically answered within 20 minutes during business hours. Note: Live Chat Support may also be reached from within the program by clicking the 'Support' button on the toolbar.

Click here now for Live Chat Support
             Support Via Email:
Mon - Fri: 9:00 am - 9:00 pm ET
Sat: 9:00 am - 3:00 pm ET
Email: support@worden.com
             Phone Support:
Mon - Fri: 9:00 am - 9:00 pm ET
Sat: 9:00 am - 3:00 pm ET
Phone: 919-408-0542
Fax: 919-408-0545
             Support Address:
ATTN: Technical Support
Five Oaks Office Park
4905 Pine Cone Drive
Durham, NC 27707

Network status / News

All systems are normal.
7/20/2010 8:00 PM

Join us for a webinar on Tuesday, July 20th at 8pm ET - "Coloring Outside the Lines" - http://tinyurl.com/23dq2kx
7/19/2010 10:18 AM

All systems are normal.
7/14/2010 9:56 AM

Real time net and % change values are off for some indexes. We are working to get this corrected. Price data is accurate.
7/14/2010 9:42 AM

Join us for a webinar tonight, July 13th at 8pm ET - "Chart Reading with Peter Worden" - http://tinyurl.com/2fqyfbm
7/13/2010 10:11 AM

All systems are normal.
7/9/2010 2:42 PM

Join us for a webinar on Tuesday, July 13th at 8pm ET - "Chart Reading with Peter Worden" - http://tinyurl.com/2fqyfbm
7/9/2010 10:00 AM

Real time net and % change values are off for some stocks and indexes & we are working to get this corrected. Price data is accurate.
7/9/2010 9:42 AM

Join us for a webinar on Tuesday, July 13th at 8pm ET - "Chart Reading with Peter Worden" - http://tinyurl.com/2fqyfbm
7/8/2010 9:58 AM

Real time net and % change values are off for some stocks and indexes & we are working to get this corrected. Price data is accurate.
7/6/2010 12:03 PM

The RT Net and Percent Change values are off for some of the indexes in TeleChart Platinum. We are working to get these corrected now.
7/6/2010 12:00 PM

All systems are normal
6/29/2010 9:33 AM

The RT Net and Percent Change values are off for some of the indexes in TeleChart Platinum. We are working to get these corrected now.
6/28/2010 10:06 AM

All systems are normal
6/8/2010 8:42 PM

We are working to add back the missing minute data from 11:10 - 11:21 in TeleChart Platinum.
6/8/2010 11:49 AM

Streaming Real Time Data is down in TeleChart and StockFinder Platinum. We are working to get this corrected now.
6/8/2010 11:21 AM

All systems are normal
5/24/2010 5:29 PM

We are experiencing an issue with the Telechart update and login process running slow. Please let the program run and complete the process.
5/24/2010 5:21 PM

All systems are normal
5/21/2010 6:39 PM

Worden Live Chat Support is down. We are working to correct this issue. If you need Technical Support please call (919) 408-0542
5/21/2010 6:35 PM

Boston, MA
Aug. 6th or 7th, 2010
Denver, CO
Aug. 27th or 28th, 2010
San Diego, CA
Sept. 10th or 11th, 2010
San Jose, CA
Sept. 24th or 25th, 2010
Portland, OR
Oct. 1st or 2nd, 2010
For Class Details go to Live.Worden.com
To place an order by phone please call 1-800-776-4940... Int'l orders, 1-919-294-1111

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